Our Salon Policies

Please read the below policies before coming into the salon.

Cancellation, No Show, and Late Policy

Your time is important and valuable, as is ours.

Appointment confirmation reminders are sent via text and email 48 hours ahead of scheduled appointments. If you are unable to keep your appointment please kindly give 48 - 24 hour notice.

Any appointments that are missed or cancelled with less than 24 hour notice will require payment equal to 50-75% of the scheduled service price.

If you are 10 or more minutes late to your appointment you will be considered a no show and charged 50 - 75% of appointment price, and will need to reschedule your appointment.

If you arrive late and your service is still performed your appointment will be limited as to not impact other guests scheduled appointments.

Return & Refund Policy

Returns are only accepted on unopened & unused items within seven days of original purchase.

Services provided are non-refundable.

Any returned check will be charged an additional $75 fee.

Specialty Product Orders

Any products specially ordered must be paid for in advance.

Special order items are not eligible for return or refund. Should there be any issue with your products please notify us within four days of item receipt.